Frequently Asked Questions
For each Patriot Coolers® purchase, a portion of the proceeds are donated to Homes For Our Troops, a 501(c)(3) nonproﬁt organization which builds custom-adapted homes for post-9/11 severely-injured veterans. For more information on the give-back program and Homes For Our Troops, visit Giving Back.
Though you might find our products in a few smaller stores, we have chosen to focus our efforts on a direct to consumer model that will allow us maximize our give back rather than have the bulk of each purchase go to a middle man.
We are happy to say that as of mid-2021, our tumblers are now dishwasher safe. Anything purchased before that date we still recommend hand-wash only.
Shipping & Returns
Orders placed by 1pm CST, Mon-Fri, will ship the same day. You can find the full details of our shipping policy here.
Absolutely! For military and diplomatic addresses we ship via USPS. You can find the full details of our shipping policy here.
Yes, our system will automatically email you tracking information once your label is created. You can find the full details of our shipping policy here.
If you're unsatisfied with our products for any reason, we will offer a refund. The products must be unused and in their original packaging for a full refund. You can find our more about our return policy here.
Free shipping applies to the continental US only. If you are in Alaska, Hawaii, US territories, or located internationally, additional shipping cost will apply. For more information, view our full shipping policy here.
Promotions & Discounts
We advertise sales and special offers on our social media channels and through our email newsletter. Be sure to follow and subscribe so you're always up to date!
Yes, we're glad you asked! We do offer a commission based affiliate program, and you can find the full details here.
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