We pride ourselves on our coolers and drinkware surviving in battlefield conditions and beyond. However, during normal use, should you experience an issue with the workmanship or materials of one of our products within our warranty period, we will work with you to repair or replace it, at our discretion.
Our warranty extends from the date of purchase for:
|Drinkware & Coolers||1 year|
|Gear & Accessories||1 year|
The PATRIOT warranty is our exclusive warranty and there are no other warranties that extend beyond the description contained here.
The following conditions are not covered under this warranty:
- Normal wear and tear (including chips and scratches, abrasions, discolorations or fading due to usage or exposure to sunlight or washing.
- Damage caused by abuse, misuse, neglect, unauthorized alterations or repairs, water damage or failure to follow recommended care and use instructions.
- Products used commercially, that are abused or misused, or products that are structurally altered or subject to undue stress beyond the physical limits of the materials.
- This warranty does not include any manufacturer’s responsibility for any consequential or incidental damages resulting from the use of the product or from any malfunction. Under no circumstance will PATRIOT be responsible for any amount of damages beyond the amount paid for the product at retail. PATRIOT will not be held liable for the contents of any cooler should it fail to operate as advertised.
- The warranty shall not apply to any product, or component thereof, which is not returned according to our warranty policy and return procedures. This warranty gives you specific legal rights and you may also have other rights, which vary from state to state.
This warranty is valid for the original retail purchaser of products purchased directly from the PATRIOT website at PatriotCoolers.com. Please contact the original place of purchase if you purchased our product(s) from a reseller. Proof of purchase must be provided upon request to verify warranty coverage. Please retain purchase receipts for your records.
PATRIOT reserves the right to change product models and designs without incurring any obligations to incorporate such changes into already complete products, or those in the hands of retailers or consumers. PATRIOT products repaired or replaced under warranty may or may not incorporate such changes.
Shipping charges to and from PATRIOT Coolers are the responsibility of the consumer.
To submit a warranty claim, please fill out our Warranty Service Request Form.