Shipping & Returns
We ship all orders over $50 for FREE via FedEx Ground within the continental U.S.
We do ship orders to Hawaii & Alaska & the shipping costs are calculated on our Checkout page.
Orders received by 2pm CST Monday through Friday will ship the same day, while orders placed after 2pm CST will ship the following business day.
FedEx Ground does not currently ship to P.O. Boxes, so we require a physical address in order to ship your order.
If you’re not 100% satisfied with your PATRIOT product, simply return it. We offer a 30-day, money-back guarantee on all brand new, unused products, for products purchased on PatriotCoolers.com.
If you purchased a PATRIOT product at a local retail outlet or another online store, please follow their return procedures and return the item where you purchased it.
If you need to submit a warranty claim, please see our Warranty page.
If you need to return a new, unused product, please navigate to the Status & Returns page.